Modern Slavery and Human Trafficking Statement for Carpet Cleaners Hackney

This Modern Slavery and Human Trafficking Statement sets out the steps taken by Carpet Cleaners Hackney to prevent modern slavery and human trafficking in our business operations and supply chains. We are committed to acting ethically and with integrity in all our relationships and to implementing effective systems and controls to ensure that modern slavery does not take place in any part of our organisation or among our suppliers.

Our Business and Supply Chains

Carpet Cleaners Hackney provides carpet, upholstery, and related cleaning services to residential and commercial customers in Hackney and surrounding areas. Our operations are supported by a network of suppliers that provide cleaning products, equipment, uniforms, and occasional specialist subcontracted services. We recognise that modern slavery risks can exist at multiple levels of these supply chains, particularly in the sourcing and manufacture of goods and in the use of temporary or agency labour.

Zero-Tolerance Policy on Modern Slavery

We operate a strict zero-tolerance approach to all forms of modern slavery, forced labour, child labour, debt bondage, and human trafficking. This applies to our own activities and to every party that supplies goods or services to us. No commercial goal, cost saving, or operational pressure justifies any practice that compromises human rights or the dignity and safety of workers.

Our employees, managers, and contractors are required to comply with this position as a condition of working with Carpet Cleaners Hackney. We expect all suppliers to adopt equivalent standards and to be able to demonstrate compliance when requested.

Supplier Standards and Audits

We seek to work only with suppliers that share our values and commitment to ethical conduct. As part of our supplier onboarding and ongoing management processes, we:

Request confirmation from key suppliers that they comply with all applicable labour, employment, and human rights laws in the countries in which they operate.

Require acknowledgement of our zero-tolerance stance on modern slavery and our expectations regarding fair treatment, safe working conditions, and legal pay and working hours.

Reserve the right to conduct proportionate supplier audits or assessments, focusing on higher-risk categories such as overseas manufacturing, bulk consumables, and outsourced labour providers.

Expect suppliers to maintain appropriate records and to cooperate openly with our due diligence questions and any spot checks we may undertake.

If we identify concerns or non-compliance, we will seek corrective action within a clear timeframe. Where a supplier is unwilling or unable to address issues to our satisfaction, Carpet Cleaners Hackney may suspend or terminate the relationship.

Reporting Channels and Whistleblowing

We encourage a culture of openness in which concerns about modern slavery, labour exploitation, or unethical behaviour can be raised without fear of retaliation. All employees, contractors, and suppliers are expected to report any suspicion or evidence of modern slavery connected to our business or supply chains.

Concerns can be reported to a line manager or to a senior member of management within Carpet Cleaners Hackney. Reports may be made verbally or in writing. We will treat all reports seriously, investigate them promptly and sensitively, and, where appropriate, take action that may include engaging with the supplier, notifying relevant authorities, or ending a business relationship.

We will not tolerate any form of victimisation or detrimental treatment of anyone who raises a concern in good faith, even if it is not ultimately substantiated.

Training and Awareness

To support the effective implementation of this Statement, we provide relevant personnel with guidance on identifying potential indicators of modern slavery and on how to respond to concerns. We aim to increase awareness within our teams of common risk areas in the cleaning and facilities sector, including high-risk labour practices and vulnerable worker groups.

Monitoring, Governance, and Annual Review

Responsibility for overseeing our approach to modern slavery rests with the management of Carpet Cleaners Hackney. Management is responsible for ensuring this Statement is implemented in practice, that due diligence activities are proportionate to our risk profile, and that any identified issues are addressed.

We review this Statement and our related processes at least once every twelve months, or sooner if there are significant changes in our business operations, supply chains, or in relevant legislation and guidance. The annual review considers the effectiveness of our controls, feedback from employees and suppliers, and any incidents or concerns raised during the year.

Following each review, we may update our supplier requirements, refine our risk assessment methods, adjust training content, or strengthen reporting and investigation procedures. Our goal is continuous improvement and the progressive reduction of modern slavery risks across our operations and supply chains.

This Modern Slavery and Human Trafficking Statement has been approved by the management of Carpet Cleaners Hackney and is published as our current position and commitment.